Privacy Policy

Last updated: Friday, September 25, 2026

Drayton’s Group Pty Ltd and its related businesses, including Drayton’s Consulting and Drayton’s Law, respect the privacy of individuals and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, hold and disclose personal information when you visit our website, contact us, enquire about our services or engage with our business.

1. Personal information we collect

The type of personal information we collect depends on how you interact with us.

This may include:

  • your name and contact details;
  • your job title, employer and business details;
  • information you provide when making an enquiry;
  • correspondence and communications with us;
  • information relevant to services we are engaged to provide; and
  • other information you choose to provide to us.

In some circumstances, we may also handle sensitive information where it is relevant to the services we provide. This may include information relating to employment, health or other matters that are protected under Australian privacy law.

We only collect sensitive information where permitted or required by law and, where applicable, with your consent.

2. How we collect personal information

We generally collect personal information directly from you.

This may occur when you:

  • submit a form or enquiry through our website;
  • contact us by phone or email;
  • request a consultation;
  • engage us to provide services;
  • communicate with one of our team members; or
  • otherwise provide information to us in the course of our business.

We may also receive personal information from third parties where this is permitted by law and is reasonably necessary for our business or the services we provide.

3. How we use personal information

We use personal information for purposes related to our business and the services we provide.

This may include:

  • responding to enquiries and requests;
  • providing workplace consulting, legal, HR and payroll services;
  • communicating with clients and prospective clients;
  • managing our relationships with clients and other business contacts;
  • administering and improving our website;
  • managing our internal business operations;
  • sending relevant information, updates or marketing communications where permitted; and
  • complying with legal, regulatory and professional obligations.

We will generally only use personal information for the purpose for which it was collected, or for another purpose permitted by applicable law.

4. Website usage and cookies

When you visit our website, certain information may be collected automatically.

This may include information such as your IP address, browser type, device information, pages visited and the date and time of your visit.

We may use cookies and similar technologies to operate our website, understand how visitors interact with it and improve its functionality and performance.

You can control or disable cookies through your browser settings. Some parts of the website may not function as intended if certain cookies are disabled.

5. How we hold and protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Personal information may be held electronically or in other appropriate forms and may be stored using third-party technology, hosting or software providers where required to operate our business.

We apply reasonable administrative, technical and organisational safeguards to the information we hold.

While we take reasonable steps to protect personal information, no method of storing or transmitting information can be guaranteed to be completely secure.

6. When we disclose personal information

We may disclose personal information where reasonably necessary to provide our services or operate our business.

Depending on the circumstances, information may be disclosed to:

  • professional advisers and consultants;
  • technology, hosting and software providers;
  • contractors and service providers who assist us with our business operations;
  • communication and marketing service providers;
  • government authorities, regulators, courts or tribunals where required or authorised by law; and
  • other parties where you have authorised the disclosure or it is otherwise permitted by law.

We take reasonable steps to ensure that third parties handling personal information on our behalf do so appropriately.

7. Drayton’s Law and confidential information

Information provided to Drayton’s Law in connection with legal services may be subject to additional duties of confidentiality and, where applicable, legal professional privilege.

These obligations may apply independently of the privacy protections described in this Privacy Policy.

8. Overseas disclosure

Some of the service providers we use to operate our business or website may store or process information outside Australia.

Where personal information is disclosed to an overseas recipient, we will take reasonable steps to ensure that the disclosure is handled in accordance with applicable Australian privacy requirements.

[ROSS TO CONFIRM: overseas providers and countries, if applicable.]

9. Accessing and correcting your information

You may request access to personal information we hold about you.

You may also ask us to correct personal information if you believe it is inaccurate, incomplete, out of date or misleading.

To make a request, please contact us using the details provided below.

We may need to verify your identity before responding to an access request. In some circumstances, applicable privacy laws may allow or require us to refuse access to certain information.

10. Privacy complaints

If you believe we have not handled your personal information appropriately, you can contact us and explain your concerns.

We will review your complaint and take reasonable steps to investigate and respond to it.

If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC).

More information about privacy complaints is available through the OAIC.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, the way we handle personal information or applicable legal requirements.

When we make changes, we will publish the updated version on this website and update the date shown at the beginning of this policy.

We recommend checking this page periodically for the latest version.

12. Contact us

If you have a question about this Privacy Policy, would like to request access to or correction of your personal information, or wish to make a privacy complaint, please contact us:

Drayton’s Group
Suite 4, Level 5, 87 Wickham Terrace,
Spring Hill QLD 4000
(07) 3831 7099
admin@draytons.com.au