The three service tiers provide increasing levels of payroll, industrial relations and advisory support. Tier is reviewed annually or when headcount changes.
Businesses that want payroll off their desk entirely. You set pay dates, approve timesheets, and leave the rest to us, with ongoing support and compliance covered from start to finish, every pay run.
Best fit: Construction, civil, local government, or multi-site operators where industrial risk is real and having IR specialists on retainer is cheaper than engaging them reactively.
4 hours/month Draytons IR & HR advisory retainer
Complex award & EBA interpretation — written advice
Policy & handbook reviews and updates
Fair Work correspondence — drafting responses
Disciplinary & performance process support
Preferred-rate access to Drayton's Law (20% discount)
Quarterly compliance review — rates, award changes
Best fit: Businesses who would otherwise hire a full-time payroll manager. You are buying the function, not the staff. Excludes general HR advice (available separately at $350/hr).
Complete payroll function — you provide timesheets, we do everything else up to ABA file ready for your bank upload
Ongoing system maintenance — rate updates, award changes, classification reviews, configuration refinement
Variance report every pay run — pay-on-pay movement analysis for quick executive decisions
2 hours/month complex interpretation time — pay, leave, award & EBA advice
4 hours/month specialist IR & legal time via Draytons Consulting or Drayton's Law
Basic award & EBA questions — rate lookups, allowances
Payroll tax — QLD monthly, plus one additional state
Workers' comp declarations & reconciliations
Monthly report pack with commentary
Email · 36hr response SLA
Pay-run processing — gross-to-net, payslips, ABA files ready for upload
STP Phase 2 lodgement every pay run
Super calculation & remittance (Payday Super ready)
Leave accruals — annual, personal, long service
Award interpretation applied to timesheet data provided
Standard reporting — journal, super summary, leave liability
EOFY reconciliation & finalisation
Email support · 48hr response SLA
FIND YOUR RIGHT FIT
How much payroll support do you need?
Payroll doesn't have to be managed entirely in-house. Ross offers three levels of payroll support, giving you the flexibility to choose how much of the process you want to manage yourself and how much you want handled for you.
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Additional HR & workplace services
Support beyond the payroll tiers.
HR and workplace services are scoped per client. These services do not have a fixed package cost.
HR & workplace consulting
People and workplace support
POA · scoped per client
Workplace investigations, disciplinary & performance management, complex employment relations, wage benchmarking, and IR management reports & audits.
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